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Product Returns

Please complete the form below to request an RMA number.

Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order ID:


Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

Quantity:
* Reason for Return:
Product is opened:


Faulty or other details:
Enter the code in the box below:

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Return Policy

All product return payments are issued for product pricing only upon receipt to the address specified below. Shipping and handling costs are a third party expense and are not eligible for refund/credit.

STEP 1: Request an RMA number.
Please contact Sandtastik via one of the following to request a return merchandise authorization number (RMA) for your recent order.:
Note: Please make sure to include your order number, name, address, etc.

STEP 2: Ship returning item(s) back to Sandtastik return mailing depot.
Upon receipt of your RMA # from Sandtastik via email. Print the attached packing slip and ship according to instructions. All shipping expenses are the responsibility of the sender.

STEP 3: Notify Sandtastik of shipment in transit.
Please contact Sandtastik at 800-845-3845 or [email protected] to confirm shipment of goods in transit. Make sure to notify us of courier name and tracking number(s) to ensure a timely payment.

STEP 4: Receive your refund/credit
Sandtastik must confirm delivery prior to issuing credit payment. Payments are issued via original method of payment. You will be notified via email with payment confirmation.
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